1. Introduction

esimcards.co.uk is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us while using our website and purchasing our eSIM products. By using esimcards.co.uk, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of personal information when you use our website, including:

• Personal Details: Your name, email address, billing and shipping address, and contact information.
• Payment Information: Payment details are processed through secure third-party gateways and are not stored on our servers.
• Device Information: Information about your device, such as IP address, browser type, and operating system.
• Usage Data: Data on how you interact with our website, including page views, time spent on pages, and navigation paths.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• Order Fulfillment: To process and deliver your eSIM orders and manage your account.
• Customer Support: To assist you with inquiries, issues, or complaints regarding your purchases.
• Marketing Communications: With your consent, we may send you promotional emails about new products, offers, or services.
• Website Improvement: To analyze usage data and improve our website’s functionality, performance, and user experience.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies that help us operate our website and process payments.
• Compliance: Authorities or regulatory bodies if required by law, or to protect the rights, property, or safety of esimcards.co.uk or others.

5. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure payment gateways, and strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, monitor site traffic, and analyze usage patterns. You can manage cookie preferences through your browser settings, but disabling cookies may affect your user experience.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request that we delete your personal data, subject to legal limitations.
• Withdrawal of Consent: Withdraw your consent for marketing communications at any time.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review the policy regularly. Your continued use of the website constitutes your acceptance of any updates.

10. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@airhubsystems.co.uk.