1. Introduction

esimcards.co.uk is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the personal data you provide while using our website and purchasing our eSIM products. By using esimcards.co.uk, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of personal information when you use our website, including:

• Personal Details: Your name, email address, billing and shipping address, and contact information.
• Payment Information: Payment details are processed securely through third-party gateways and are not stored on our servers.
• Device Information: Information such as IP address, browser type, and operating system.
• Usage Data: Details about how you interact with our website, including pages visited, time spent, and navigation behavior.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• Order Fulfillment: To process and deliver your eSIM orders and manage your account.
• Customer Support: To assist you with inquiries, issues, or complaints.
• Marketing Communications: With your consent, we may send promotional emails about new products, offers, or services.
• Website Improvement: To analyze site usage and improve functionality, performance, and user experience.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

• Service Providers: Trusted third-party companies that help operate our website and process payments.
• Compliance: Government authorities or regulators if required by law or to protect the rights, property, or safety of esimcards.co.uk and its users.

5. Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure payment gateways, and controlled system access. However, no data transmission over the internet is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember preferences, monitor site traffic, and analyze performance. You can manage or disable cookies via your browser settings; however, doing so may affect certain site features.

For more details, please read our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data held by us.
• Rectification: Request corrections to inaccurate or incomplete information.
• Erasure: Request that we delete your personal data, subject to legal obligations.
• Withdrawal of Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at support@pentagramsystems.co.uk.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and we encourage users to review it regularly. Continued use of our website after changes signifies your acceptance of the revised policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at support@pentagramsystems.co.uk.