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At esimcards.co.uk, we are committed to making our website accessible to all users, including those with disabilities or special needs. We believe in providing an inclusive online experience and adhere to the Equality Act 2010 and relevant accessibility guidelines to ensure that everyone can use our services with ease. We strive to meet and exceed the standards set by the Web Content Accessibility Guidelines (WCAG 2.1), aiming to make our site accessible for all users, regardless of their abilities or the devices they use.

 Our Accessibility Commitment

We understand that accessibility is a crucial aspect of digital inclusion, and we take this responsibility seriously. At esimcards.co.uk, we aim to:

  • Ensure Compatibility with Assistive Technologies: Our website is designed to be compatible with screen readers, speech recognition software, and other assistive technologies that enable individuals with visual, hearing, or physical impairments to navigate the site.
  • Provide Clear and Readable Content: We use a simple, easy-to-read font, appropriate contrast ratios between text and background colors, and a logical hierarchy of headings to make our content accessible to all users, including those with cognitive impairments.
  • Keyboard Navigation: Our website can be fully navigated using a keyboard without the need for a mouse. This is essential for users with motor disabilities or those who rely on assistive devices to browse the web.
  • Alternative Text for Images: All images on our website include descriptive alternative text (alt text) to ensure that users relying on screen readers can understand the context and meaning of visual elements.

 Steps We’ve Taken to Improve Accessibility

We have implemented various accessibility features to ensure that our website meets the needs of all users:

  • Responsive Design: Our website adapts to different screen sizes and devices, providing a seamless experience for users accessing our site via desktop, mobile, or tablet. This ensures that individuals with visual impairments can adjust the site to suit their preferences.
  • Accessible Forms: All forms on esimcards.co.uk are designed to be accessible. We provide clear labels, instructions, and error messages, making it easier for users with disabilities to complete tasks such as purchasing eSIMs or contacting customer support.
  • Skip to Content Links: We have added skip navigation links to help users bypass repetitive content, such as menus or headers, and go straight to the main content of the page. This is particularly helpful for users who rely on screen readers or keyboard navigation.

 Ongoing Improvements

Accessibility is an ongoing process at esimcards.co.uk, and we are continually working to improve the usability of our website for all users. We regularly audit our website against the latest accessibility standards and make necessary updates to ensure compliance with WCAG 2.1 guidelines.

 Feedback and Support

We welcome feedback from our users regarding the accessibility of our website. If you encounter any barriers or have suggestions for improving our accessibility, please contact us at support@airhubsystems.co.uk. Our team is here to assist you with any difficulties you may face while using our website.

Additionally, if you need assistance with navigating our site, making a purchase, or accessing any of our services, our customer support team is available to provide help over email or phone. We are committed to ensuring that all users have equal access to the information and services we provide.

 Accessibility for All

At esimcards.co.uk, we believe that everyone should have access to digital services, regardless of their physical or cognitive abilities. Our goal is to remove any barriers that might prevent users from engaging with our website and purchasing our eSIM products.

We are proud to offer an inclusive, accessible experience for all of our customers and will continue to invest in making our website as user-friendly and accessible as possible.

 Compliance with Accessibility Laws

Our commitment to accessibility is not only part of our customer service ethos but is also in line with UK accessibility laws, such as the Equality Act 2010. This act ensures that businesses make reasonable adjustments to ensure that their services are accessible to all users, including those with disabilities. By adhering to these legal requirements and maintaining high accessibility standards, esimcards.co.uk is dedicated to providing a positive and equitable digital experience for everyone.

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Contact

Airhub Systems Limited
27 Old Gloucester
St London WC1N 3AX, UK
Email - support@airhubsystems.co.uk

© Airhub Systems Limited 2024