Ecuador eSIM

Yes — that is actually the whole point. You purchase the Ecuador eSIM online before your trip, get the QR code by email, and install it at home. By the time you board, it's already on your phone.

Generally, yes — often by quite a margin. International roaming charges from home carriers tend to stack up fast, especially if you are streaming maps, making video calls, or staying for more than a few days. A fixed-cost Ecuador eSIM plan means you know exactly what you are spending before you even leave.

Yes, hotspot is supported. You can connect a laptop, tablet, or another phone to your Ecuador eSIM data connection the same way you would with a regular mobile data plan.

First thing to try — turn aeroplane mode on and off, then let the phone reconnect. If that doesn't sort it, go into your cellular settings and check that the Ecuador eSIM profile is set as the active data line. Still no luck? Reach our support team.

Possibly – re-scanning the original QR code will sometimes reinstall the profile, but it’s ahit and miss whether it works or not, depending on the device and carrier. If you deleted it and want it back, get in touch with our support before you do anything.

Definitely for data. For calls and texts, it’s a different story—our plans are data only, so you’d still need your home SIM or a VoIP app like WhatsApp for that.

In most cases, this is because the APN settings on the device are not configured properly. Head to your mobile data settings and make sure the right APN is set — you should find the details in the installation guide emailed to you. If after upgrading, they still can’t be found or the problem continues, contact support.

Yes — that is one of the main advantages. The eSIM is a second, completely separate profile on the phone. Your physical SIM stays in its slot, handling whatever it normally handles. The eSIM runs alongside it, taking care of data.

Yes, most iPhones from the XS (2018) generation onwards support eSIM, and there are also many Android devices that support it, including the Samsung Galaxy S and Z series phones from around 2020, Google Pixel 3 and newer models, among others.

Two active SIM profiles — your physical SIM and the Ecuador eSIM — can potentially run your device down at a faster rate, as it is maintaining two connections. For the most part, though,  I can’t say I noticed anything significant in day-to-day normal use.