Colombia eSIM

Installing an eSIM in Colombia is simple once you have the QR code. Go to your phone's Settings and tap on the section for mobile data, cellular service, or SIM cards – the name varies depending on your phone’s manufacturer. Look for something like “Add eSIM”, “Add Mobile Plan”, or “Add Data Plan”. Choose to scan a QR code, then point your camera at the code in your email, and the profile downloads and installs automatically.

You require a connection to begin the download and installation process of the eSIM profile — but not to make use of it once it is installed. The QR code scan prompts a profile download via Wi-Fi or cellular, so if possible, set it up at home before you travel.

The easiest way to check on your iPhone is to head to Settings and then Mobile Data or Cellular. If there’s an option to “Add Plan” or “Add eSIM,” your phone supports it.

Check the basic things like internet connection and whether your device is compatible. If everything is good, but you still can’t activate your eSIM, connect with our support team.

Usually, you cannot reinstall your eSIM again by scanning the code. If you have deleted it by mistake, you can connect with our support team for further guidance.

The QR code will be sent to your email, which you have used at checkout, so you need to check your mail first for the original message — it may have been diverted to your spam or promotions folder. If you can't find it, log in to your eSIM Cards account and look at your order history; maybe you can get the code there. If you still have no luck, contact our support team, including your order information, and they'll send it again.

Yes — that’s one of the top practical benefits of an eSIM Colombia or any eSIM arrangement. Your physical SIM stays in the phone and handles your home number for calls and texts. The Colombian SIM coexists with it just for data.

Once you have installed the eSIM,  go to your phone’s mobile data or cellular settings and find the option to choose a default data SIM or the preferred data line. Change it to Colombia eSIM profile. Rather than swapping physical SIM cards, you go to Settings > Cellular > Cellular Data on most iPhones (on Android, it's usually Settings > Mobile Network or SIM Card Manager) and tell your phone which line you'd like to use for data.

The easiest test is to disconnect from Wi-Fi and try to load a webpage or open a map. If the data loads, then the eSIM is active. You can also go into your settings and view the SIM profile — it will have a signal bar icon or say connected.

Our support team is available 24 hours a day, seven days a week — reachable via live chat on the eSIM Cards website or by email. When you get in touch, have your order number and device model ready; it speeds things up considerably.