Kenya eSIM

Yes, we support the Tethering, Hotspot, VPN and proxy in our Kenya eSIM plans. Using your phone's built-in hotspot feature, you can also provide your data connection to your laptop, tablet, or another device the same way you would on any mobile data plan.

Yes, you’ll need an internet connection to download and install the eSIM profile — a Wi-Fi connection at home before you travel is the most straightforward option.

If your data runs out, your connection will stop until you top up or purchase a new plan. Log in to your eSIM Cards account to check your remaining balance and add more data from there. The top-up applies to your existing eSIM profile — you do not need to reinstall anything or scan a new QR code.

Yes – and this is the advised approach. Standard procedures: Your Kenya eSIM can be installed before you travel, so the profile is already on your device when you arrive. When your phone connects to a Kenyan network, the plan will activate automatically, and you’ll have data!

Yes. If your plan is running low or coming to the end of its validity, you can top up through your eSIM Cards account. Log in, find your active Kenya eSIM plan, and go from there. If your trip extends beyond what you originally planned for, topping up is quicker than purchasing a new plan from scratch — and you keep the same eSIM profile on your device.

After purchasing, a QR code will arrive in your email. Open your phone settings and go to the cellular or SIM section — the label varies by device, but look for something like Mobile Network, Cellular, or SIM Card. Find the option to add a new eSIM or plan, scan the QR code, and the profile installs automatically. Your eSIM Kenya then activates on its own when your phone connects to a local Kenyan network after arrival.

Yes. Our eSIM plans work on the local network to provide you with the best coverage in all the tourist areas and even in the outskirts of the country.

Our Kenya eSIM supports 4G, where available, in most cities and major tourist destinations. While 5G is still in its infancy stage in Kenya, the first network you will be connected to is 4G, which is more than sufficient for mapwork, streaming, video calls, and general browsing.

Start with the basics — toggle aeroplane mode on and off to restart your phone’s connection, then confirm that your eSIM is set up as the active data line in your phone settings. If that doesn't help, restarting your device can fix a surprising number of connectivity issues. If you still don't have data, check your account to see if your plan is active and has data left. If everything looks good on the account side, and it still isn’t working, contact our support team — they’re available 24/7 and can have you up and running in no time.

No ID documents are needed to purchase via eSIM Cards. The checkout prompts you for your email address and payment information - that's it.